Frequently Asked Questions
Find answers to common questions about our security services, officer training, coverage, and getting started. Learn how Marksman develops security programs around your property’s needs.
What security services does Marksman Security provide?
Marksman Security provides security services for businesses and properties. Our services include access management, patrols, concierge and front desk programs, receiving attendants, site security assessments, security policy reviews, fire and life safety, and emergency preparedness. We work with each client to develop a security program based on their property's needs and daily operations.
What should I look for when hiring a security company?
When choosing a security partner, look for a company with experience serving properties like yours. Ask how security personnel are trained and supervised, and how the company handles concerns when they arise. At Marksman Security, we develop security programs around each property's needs and work with clients to support their day-to-day operations.
What industries and types of properties does Marksman Security serve?
At Marksman Security, we serve commercial real estate, residential communities, data centers, industrial facilities, transit, logistics, education, maritime, healthcare, aviation, finance, and government organizations. We develop security programs based on each property's needs, whether that means managing visitor access or providing security at facilities with stricter access requirements.
Where does Marksman Security provide services?
Marksman Security provides services across the United States, including South Florida, Atlanta, Dallas–Fort Worth, Houston, Las Vegas, and Los Angeles. These markets represent part of our service footprint. Whether you need security for one property or multiple locations, contact our team to discuss coverage in your area.
How much do Marksman’s security services cost, and how do I request a proposal?
Security service costs depend on the scope of coverage your property requires. Factors can include location, staffing levels, coverage hours, officer responsibilities, and specialized training. We work with you to understand your needs and develop a proposal for your property.To get started, fill out our security inquiry form. Share your property type, location, desired schedule, and security priorities so our team can help you explore your options.
What is the difference between armed and unarmed security, and which does my property need?
Armed security officers carry firearms while on duty, while unarmed officers do not. The right choice depends on your property's security needs and the responsibilities officers will have on-site. Our team can help you evaluate your options and determine which coverage type makes the most sense for your property.
How does Marksman assess a property’s security needs and develop a customized plan?
Marksman offers site security assessments and reviews of existing security policies to better understand each property's needs. This information helps us develop a security program that may include access management or patrols, depending on the property. We also consider emergency preparedness and other security concerns that may need attention.
What duties can security officers perform at my property?
Officer responsibilities depend on the property and the agreed scope of service. Duties may include managing access, conducting foot or vehicle patrols, assisting visitors, monitoring CCTV, documenting incidents, and supporting emergency preparedness. Marksman also offers specialized services such as loading dock operations for commercial properties and gatehouse operations for residential communities.
How are Marksman’s security officers trained?
Marksman recruits security professionals and provides training based on the properties they serve. All officers receive training and ongoing development to support their responsibilities. Training also addresses the needs of environments such as residential communities, data centers, and industrial facilities.
How does Marksman supervise its security officers and maintain consistent service?
Marksman supports its security programs through branch and operational leadership. Our leadership team’s responsibilities include officer development, scheduling, client relations, and oversight of security policies and procedures. This structure supports accountability and helps connect day-to-day operations with each client’s service expectations.
Can Marksman provide overnight, weekend, or 24/7 security coverage?
Marksman supports around-the-clock security operations for properties such as industrial facilities. Coverage can be arranged around a property's operating hours and specific security needs. Our team can discuss available options for overnight or weekend coverage, as well as properties that require security personnel on-site 24 hours a day.
How do security officers respond to emergencies and coordinate with first responders?
Marksman provides emergency preparedness and fire and life safety services for a variety of properties. Depending on the location and security program, officers may also provide first aid or medical first responder support. On-site security personnel responsibilities are based on each property's emergency procedures and specific needs.
How does Marksman keep clients informed about incidents and security performance?
Marksman uses software applications to give clients access to the security information officers collect. Our reporting capabilities include customized access to reports, trends, and real-time information, helping clients stay informed about their security programs.
How does Marksman combine security with customer service for tenants, residents, and visitors?
Security officers are often among the first people someone encounters when entering a property. At Marksman, we understand the importance of making a good first impression while maintaining a secure environment. Our concierge and lobby teams help visitors feel welcome while managing property access.
What is the process for starting services or switching to Marksman from another security provider?
Contact our client services team to discuss your property's security needs. If you're switching from another provider, we offer onboarding support to help with the transition. Our team can review your current security program and discuss what you'd like to change before getting started.